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Customer Service Representative

  • Bayan Lepas, Pulau Pinang, Malaysia
  • Hybrid
  • Pay not stated
  • Posted 8 weeks ago

Key facts

Location
Bayan Lepas, Pulau Pinang, Malaysia
Workplace
Hybrid
Pay
Not stated
Contract
Not stated
Detected
3 Nov 2026
Posted
14 Sept 2026

About the role

The  Senior Customer Service Representative (Senior CSR) will be part of our Shared Service Centers across the globe, providing services & support to our customers. A Senior CSR is responsible for leading high-impact projects, handling customers’ escalations, processing customer orders and product returns, quotations, handling outbound customer calls to resolve customer queries/issues on call , emails, pre-sales and post-booking activities, providing order status/follow-up until resolution, and

The full description is on Emerson Electric’s careers site (opens in a new tab).