Key facts
- Location
- Bayan Lepas, Pulau Pinang, Malaysia
- Workplace
- Hybrid
- Pay
- Not stated
- Contract
- Not stated
- Detected
- 3 Nov 2026
- Posted
- 14 Sept 2026
About the role
The Senior Customer Service Representative (Senior CSR) will be part of our Shared Service Centers across the globe, providing services & support to our customers. A Senior CSR is responsible for leading high-impact projects, handling customers’ escalations, processing customer orders and product returns, quotations, handling outbound customer calls to resolve customer queries/issues on call , emails, pre-sales and post-booking activities, providing order status/follow-up until resolution, and
The full description is on Emerson Electric’s careers site (opens in a new tab).
