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Support

Support

Answers to common questions, and how to reach us.

Contact us

Email us and we’ll get back to you. Include your iPhone model and iOS version if something isn’t working.

Before you write

Many questions are answered in the FAQ. A few quick ones:

  • Alerts aren’t arriving. Check that notifications are on for JobChime in your iPhone’s Settings, and that alerts are on for the company in the app.
  • My follows or Tracker look empty. JobChime keeps them in your iCloud. Check you’re signed in to iCloud on your iPhone with the same Apple Account, and that iCloud is on for JobChime.
  • A role looks wrong. Open it on the employer’s site: JobChime shows what the employer’s careers board says. If it has closed there, JobChime marks it closed.

Requesting a company or reporting a problem

In the app, you can ask for a company to be added, or report something that looks wrong. Your name and email aren’t included.

Privacy

How JobChime handles your data is on the Privacy page.