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Head of Customer Success

  • San Francisco
  • $250,000–$300,000 a year
  • Posted on 11 Sept 2026

Key facts

Location
San Francisco, United States
Workplace
Not stated
Pay
$250,000–$300,000 a year
Contract
Full-time
Detected
3 Nov 2026
Posted
11 Sept 2026

About the role

Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work, investigating, resolving, and acting on every signal across every channel that matters. Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster respons

The full description is on Pylon’s careers site (opens in a new tab).