Key facts
- Location
- Detroit, MI, United States
- Workplace
- Hybrid
- Pay
- Not stated
- Contract
- Not stated
- Detected
- 8 Nov 2026
- Posted
- 30 Oct 2026
About the role
We’re looking for a Manager, Conversational AI Design to help our systems interpret member questions and deliver accurate, relevant, user-friendly responses. You’ll develop, test, and refine prompts that improve how the system responds. Working with product, design, and technology teams, you’ll ensure answers are clear, natural, and aligned with the question being asked. You’ll bring at least seven years of content design experience and one year of hands-on LLM prompt development and refinement—
The full description is on Blue Cross Blue Shield of Michigan’s careers site (opens in a new tab).