Key facts
- Location
- OXFORD, OXFORDSHIRE, United Kingdom
- Workplace
- Not stated
- Pay
- Not stated
- Contract
- Not stated
- Detected
- 3 Nov 2026
- Posted
- 23 Oct 2026
About the role
The Customer Care Specialist is a professional individual contributor responsible for providing exceptional customer service to ONT customers and internal functions. This role focuses on addressing and resolving customer inquiries and issues, ensuring a positive experience. The specialist works with limited supervision on standardized work routines within well-defined parameters, contributing to customer satisfaction and departmental goals. The role-holder is expected to use, to an accomplished
The full description is on Oxford Nanopore’s careers site (opens in a new tab).